Privacy Policy

How we collect, use, and protect your personal information

Last Updated: April 18, 2025

1. Introduction

Datanet Group UK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Data

When you visit our website or use our services, we may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Service requirements
  • Location information

Technical Data

When you access our website, our servers automatically record information that your browser sends. This data may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Time spent on pages
  • Referral source

3. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and fulfill your requests
  • Send you technical notices, updates, security alerts, and administrative messages
  • Provide you with news, special offers, and general information about our services
  • Monitor and analyze usage trends and preferences
  • Improve our website, services, marketing, and customer relationships
  • Detect, prevent, and address technical issues or fraudulent activities
  • Comply with legal obligations

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

We use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly
  • Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around the site
  • Functionality cookies: Used to recognize you when you return to our website
  • Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

7. Data Security

We have implemented appropriate technical and organisational measures to secure your personal data from accidental loss, unauthorised access, alteration, and disclosure. All information you provide to us is stored on secure servers.

However, the transmission of information via the internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at the details provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: enquiries@datanetgroupuk.com

Phone: 01793 680322